Return & Exchange Policy

Snap Krakle Print Return and Exchange Policy

At Snap Krakle Print, we are dedicated to ensuring you adore your wall art. If for any reason you're not completely satisfied with your purchase, we're here to make things right and guarantee that you will love your prints.

Damaged or Defective Orders

We strive for perfection, but if your order arrives damaged or with a defect due to printing or shipping, we will immediately replace your items at no additional cost to you. There are no restocking or return shipping fees for replacements due to our error. You will not be required to return the damaged or defective items.

Before discarding any items, please wait for our confirmation that your return or exchange is processed.

To submit a replacement request, click here and include:

  • Your order number.

  • A description of the problem.

  • A photo of the issue.

Satisfaction Guarantee

If your prints don't perfectly suit your space or if you're not happy with the outcome, let us work with you to find a solution. Within 30 days of receipt, we offer exchanges or refunds:

  • Exchanges will be issued as a voucher for the value of the original purchase, allowing you to select a replacement item immediately. Please note, shipping fees are non-refundable and will not be included in the voucher's value.

  • Refunds will be processed in cases other than our error, minus the original shipping cost, as shipping fees are non-refundable.

While you won't need to return the original items, please hold onto them until we've confirmed your exchange or refund is finalized.

To initiate a return or exchange, click here and provide:

  • Your order number.

  • A description of the issue.

  • A photo of the problem.

Holiday Return Policy

Recognizing the special nature of the holiday season, items purchased between November 15th and December 25th may be exchanged or replaced until January 31st, ensuring gifts can be given with confidence.

Cancellation Policy

Cancellations are accepted at any point before your order has shipped. For assistance, please visit our contact page.

365-Day Workmanship Guarantee

Our commitment to quality is unwavering. That's why we offer a 365-day guarantee against issues related to the quality of our materials or craftsmanship. Should any problems arise within a year of your purchase, we will offer an exchange in the form of a voucher.